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EMAIL

• HEAVEN@HEAVENSAWAIT.COM

 INSTAGRAM

• HEAVENSAWAIT

Shipping Step 1:
We are committed to preparing all orders received and shipping within 1-2 business days. Please note that during high volume collection launches, Black Friday / Cyber Monday, and the Christmas season, high demand concentrated over a few days may cause some shipping delays.

Shipping Step 2:
Once your order has been dispatched, you will receive an email with a tracking link.

Shipments outside USA:
For shipments outside the USA, additional custom taxes and fees may apply. The buyer will be responsible for covering these charges. You will be notified of the amount through the tracking link you will receive upon completing your purchase.

• UNITED STATES ORDERS THAT INCLUDE BOTH A STOCKED AND PRE-ORDERED ITEM WILL SHIP SEPARATELY FOR YOUR CONVENIENCE
• PLEASE ALLOW 6-8 WEEKS FOR SHIPMENT OF PRE-ORDERED ITEMS. 
• NON-REFUNDABLE
• ORDERS OUTSIDE THE UNITED STATES, THAT INCLUDE A PRE-ORDERED ITEM WILL SHIP ALL TOGETHER. 

CUSTOMS
Customers located outside of the United States are solely responsible for any customs fees, duties, or import taxes that may be imposed by their respective countries. We strongly recommend reviewing your country’s import regulations prior to making a purchase to ensure awareness of any potential charges.

By confirming your purchase at the completion of the checkout process, you acknowledge and agree to pay for your products, any applicable handling fees, and all associated customs duties, taxes, or import charges.

RETURNS & EXCHANGES
If you experience an issue with your order, please contact us at heaven@heavensawait.com, providing your order number and a detailed description of the issue.

All sales are final.
Exchanges are limited and may only be accommodated if the requested item is available in stock.

• WASH WITH COLD WATER
• HANG DRY
• DO NOT BLEACH